assignment 4

 

Name: KABUTWARE Bienvenue
Ref: 221011228
Dep: BIT

Class no:21

Assignment#3: Analyze and compare the Web 2.0. Capabilities

1) Having explored and understood the capabilities of Web 2.0. Tools (Social Media) on transforming business, consider one capability explained above and relate it with one of the business companies in Rwanda.

2) Discuss whether that chosen company is benefiting from such chosen capability for driving its business forward and if not, elaborate on how your chosen company can benefit from the chosen Web 2.0 capability in improving its business in the future.

3) Kindly, write your blog title and objectives

4) Explain: SEO and RSS

QN 1 Answer:
1)  ABC Ltd, a leading Rwandan company, has successfully embraced the power of Social Media for customer engagement. Through platforms like Twitter, Facebook, and Instagram, the company has created a direct channel for communication with its customers.

QN 2) Answer: Benefits and Drawbacks:

Benefits:

 

1.       Enhanced Customer Relations: Social Media allows XYZ Ltd to connect with customers in real-time, addressing queries and concerns promptly.

2.       Brand Visibility: Regular posts and interactive content have increased the company's visibility, attracting new customers and retaining existing ones.

3.       Market Insights: Monitoring social media activities provides XYZ Ltd with valuable insights into customer preferences and industry trends.

Drawbacks:

1.       Negative Feedback Exposure: While Social Media is a powerful tool, negative feedback can spread rapidly. XYZ Ltd must be vigilant in addressing issues promptly to maintain a positive online reputation.

Future Improvements:

1.       Personalized Engagement: Tailoring content to individual customer preferences enhances the level of engagement and strengthens relationships.

2.       E-commerce Integration: Utilizing Social Media as a sales channel by integrating e-commerce features can drive online platforms.direct revenue from

3.       Analytics Utilization: Harnessing analytics tools to measure the impact of social media efforts and adjusting strategies accordingly.


QN 3) Blog Title: sport news: Web 2.0 Capabilities in Rwandan Companies

Answer:

Objectives:

the objectives of sports news are to inform, entertain, and engage audience by providing timely and relevant information about various sporting events and activities. here are some specific objectives of sports news.

1.       Informing the public:

·       update the audience on the latest scores, results, and happening in various sports.

·       Provide details about upcoming events , fixtures, and schedules.

2.       Promoting athletes and teams:

·       Highlight the achievements, milestones, and performances of individual athletes and teams.

                3.Covering Diverse Sports:

·       Cover a wide range of sports to cater to different interests and preferences.

             4.promoting sportsmanship and fair play:

·       Emphasizes the positive aspects of sportsmanship and fair play.

              5.Entertainment and engagement:

·       Present sports news in engaging and entertaining manner to capture the audiences interest.

               6. Educating the audience:

·       Provide background information on rules strategies.

         Understanding SEO and RSS:

1. SEO (Search Engine Optimization):

SEO is the process content to rank higher in search engine results. This involves keyword optimization, creating quality content, improving website speed, and building backlinks . In the context of XYZ Ltd, implementing SEO strategies ensures that their website ranks higher on search engine results, increasing visibility and attracting more potential customers. Of optimizing a website's

 

2.       RSS (Really Simple Syndication):

RSS is a web feed format used to publish frequently updated content, such as blog posts or news articles. Users can subscribe to an RSS feed to receive updates without visiting the website. For Ltd, implementing an RSS feed on their website allows customers and stakeholders to stay updated on the latest products, promotions, and company news without actively visiting the site.